Ultimately, campus leaders are the front line of Language in Action. You are the ones who will spend the most time with the students and the group leaders when they are on campus.
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As a campus leader you will plan, organise and run a whole host of evening activities, assist in some weekend tours out of the city, and spend your days engaging with the students on campus. You will supervise all mealtimes, ensure curfews are kept, keep in touch with group leaders and management, be the Coordinator’s ears on the ground, and much more.
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Start by watching the below video to learn all about what a typical day in the life of a Campus Leader looks likes. When you have finished the video, continue through this page and the rest of your training.
At the start of each day, you must check in with the manager on shift, so they know you are there, and to find out any last-minute changes to your day. This is the very first thing you do.
You may also be scheduled to accept a delivery of packed meals, this could is typically around 7am.
If you are scheduled for breakfast duty, you must supervise the canteen area whilst the students are eating. This includes monitoring the queue to make sure nobody pushes in, making sure students clear their tables properly, and generally behave well.
The canteen staff should never have to deal with a student, you should be there first.
YAt breakfast service, you should sit with your team to discuss the day and talk about how the events the night before went.
If the students are away for the full day, you will also need to ensure Packed Lunches are ready for students to collect, and you must ensure that all allergy specific meal packs are handed to the correct students. The group leaders can assist you with this process.
Typically, when the students are in class, or out with the Tour Guides, you will have free time through the day. On occasion, your Coordinator may ask for support in the office.
You will supervise the canteen area whilst the students are eating. This includes monitoring the queue to make sure nobody pushes in, making sure students clear their tables properly, and generally behave well.
If the students are not set to return for dinner, you will also need to ensure Packed Lunches are ready for students to collect, and you must ensure that all allergy specific meal packs are handed to the correct students. The group leaders can assist you with this process.
You will need to sit with and engage with the students for the duration of the food service, encouraging them to speak English, and building a rapport with students and group leaders.
The afternoon is usually the same as the morning activities. See above.
If you are scheduled to help in the office, your coordinator will assign you some tasks. These may include stamping travel tickets for the upcoming days, organising certificates, lanyards or students IDs for the next turn, or any number of other tasks assigned by your coordinator. If you are given a task by your coordinator, you must report back to them when the task is finished, and of course if you have any problems or questions, just ask for help.
Your management team will always be available to help you if you are unsure.
At around 4pm you will be start your evening duties. First up is the preparation for that night's activity.
You may have to buy supplies or prizes, or set up equipment and resources. You can look in the Campus Activities Manual to find out exactly what you need, and as always, your Campus Coordinator will be on hand to help if you have any doubts.
The activity needs to be fully prepared before dinner service starts.
Depending on the location of your centre, and the day, you may need to leave around now to meet your evening students in the city for their By Night excursion which are led by the campus team.
You will supervise the canteen area whilst the students are eating. This includes monitoring the queue to make sure nobody pushes in, making sure students clear their tables properly, and generally behave well.
If the students are due to stay in the city for a By Night excursion, you must liaise with the Tour Guide and make your way into the city to take over the supervisory role.
You will need to sit with and engage with the students for the duration of the food service, encouraging them to speak English, and building a rapport with students and group leaders.
Most of the activities are delivered on campus, and require several campus leaders to run. Your full participation is required on all activities, and it is important that you put in maximum effort to help the students engage with the activities.
Evening activities may include excursion into the city known as London By Night (LBN) excursions, as well as organising party nights, karaoke nights, games and activities nights, talent shows and more.
We encourage our Campus Leaders to be proactive and as creative as they like when it comes to some of the evening activities, so if you have any games or fun idea that you think will work, please speak to your Campus Coordinator
Supervision and engagement extends from dinner service through to curfew, regardless of how long the activity lasts. You should always be making an effort to socialise with the students or be present in games rooms/social rooms.
You primary goal for the evening activities session is to make sure the students have as much fun as possible.
The final role of an campus leader is to ensure that students are sent to their rooms before curfew. The responsibility throughout the night lies with the group leaders, but you should assist in ensuring the process is complete before 11pm.
Curfew is at 10:30pm Sunday-Thursday and 11:00pm on Friday and Saturday nights.
NOTE: You will typically work 6 days per week, but will often have large parts of the day free, when students are in class or on tours, to relax however you please.
NOTE: there will be more tasks on specific days throughout the summer programme including room checks on turnover days, and transfers from local airports. Those are covered in other sections in the training.